Shipping policy
Your goods will be delivered to you via DHL GoGreen from our warehouse in Hamburg.
Delivery within Germany takes approximately 1–3 business days after receipt of payment.
GERMANY
Goods value up to €75 — €4.90
Goods value from €75 — free of charge
Delivery time: 1 to 3 business days
EU COUNTRIES
€9.90
Delivery time: 2 to 5 business days
SWITZERLAND & NORWAY
€14.90
Delivery time: 2 to 5 business days
ALL OTHER COUNTRIES
€29.90
SHIPPING ABROAD
If your country is not listed, simply contact us at:
info@welfare-distribution.com
The minimum order value within the EU and Switzerland is €50. We do not cover customs duties for all orders from Austria and Switzerland. You are solely responsible for correct customs clearance. There is no customs duty within the EU! For further information regarding customs, please click HERE.
DAMAGES
If goods are delivered with obvious transport damage, please report such damage to the carrier as soon as possible and contact us immediately. Failure to file a complaint or contact us will have no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, you will help us assert our own claims against the carrier or transport insurance.
Delivery within Germany takes approximately 1–3 business days after receipt of payment.
GERMANY
Goods value up to €75 — €4.90
Goods value from €75 — free of charge
Delivery time: 1 to 3 business days
EU COUNTRIES
€9.90
Delivery time: 2 to 5 business days
SWITZERLAND & NORWAY
€14.90
Delivery time: 2 to 5 business days
ALL OTHER COUNTRIES
€29.90
SHIPPING ABROAD
If your country is not listed, simply contact us at:
info@welfare-distribution.com
The minimum order value within the EU and Switzerland is €50. We do not cover customs duties for all orders from Austria and Switzerland. You are solely responsible for correct customs clearance. There is no customs duty within the EU! For further information regarding customs, please click HERE.
DAMAGES
If goods are delivered with obvious transport damage, please report such damage to the carrier as soon as possible and contact us immediately. Failure to file a complaint or contact us will have no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, you will help us assert our own claims against the carrier or transport insurance.